Policies

Handcrafted

All items shown on Scents by Dawn are handmade with lots of love and reverence for the creative process.

Written return and refund policy

If you receive a Scents by Dawn product and are not fully satisfied, you have 5 business days to return it in the same condition it was shipped.  Once I receive it, you will receive a full refund on the product’s cost. Shipping costs are the buyer’s responsibility.

Shipping

All domestic orders will ship via USPS Priority or First Class Mail within 2-4 weeks of purchase, (most likely way sooner!). If for any reason your product cannot ship within this time, you will be notified as soon as possible.

Damaged Items

If you receive your item and find that it is damaged, please contact me immediately. All damages must be reported to USPS within 48 hours to ensure a refund. 

Lost/Stoles Items 

Scents by Dawn is not responsible for lost or stolen packages, and I pray that it never happens. However if it does, please contact your local post office to remedy the situation. In these instances, Scents By Dawn is not able to freely replace or refund the items, but I will do my best to assist you with the matter.

Custom Orders 

I LOVE handcrafting personalized fragrances, custom designed to your favorite scents and intentions. See my product page for more details.

 

Product Caution and Liability Disclaimer

Some of our Scents/Oils/Sprays/Perfumes (the “Product”) contain alcohol and all products are intended for external use only, NOT for consumption. This product is not intended to diagnose, cure, mitigate, treat, or prevent any disease. No liability will be assumed by Scents by Dawn, arising out of the misuse or otherwise of our product.

Please keep this scent product out of reach of children and keep away from eyes and mucous membranes. Keep away from naked flame or direct heat sources. Do not apply to sensitive skin. Do not apply to broken or inflamed skin. You can Skin test our products before using by apply a small amount, about a drop or less, to the skin on your inner arm. If irritation develops, reduce frequency, or discontinue use.

 

If redness, burning, itching or irritation occurs, stop using product immediately and consult your medical provider if self-treatment is not effective. If irritation does occur, then wash with soap and water to clean the affected area. If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure, diabetes, or have any medical condition that can be affected by perfume seek the advice of a health professional before using any perfumes.

 

We, at Scents by Dawn, do our best to provide products that are as safe to use as possible. However, it is impossible to predict individual allergic reactions to each product – fragrance – or ingredient in the product or combination of ingredients in the product. Some people can have an allergic reaction to a specific ingredient or any combination of ingredients in food, skin care products, or perfume at any time. We do everything in our power to educate our customers about the proper use of our products.

 

If you have any allergic tendencies, please use perfumes with caution and test them on a small area of skin first to ensure that the fragrance is safe for regular use. If you develop any allergic reactions, stop using the product immediately.

 

Tips For Safe Use

Following these simple rules will lead you to the safe and appropriate use of Dawn's Scents. 

While our products are handmade by someone who is a sensitive individual herself, you will use products at your own discretion and your own risk. For sensitive individuals, you may apply scents/perfume to clothing or a handkerchief to achieve desired results, (of course be careful not to stain fabric, always test on small less visible area first)
  • Our fragrance products are flammable. Do not use perfume near fire, flame, heat or while smoking.
  • For external use only. Avoid contact with eyes. Do not swallow or take the fragrance internally. 
  • Keep scents/perfume out of reach of children and pets.
  • Do not apply scents or perfume to sensitive skin. Do not use the scents/perfume in case of dermatitis or on skin with wounds, ulcers, or the like. If you continue to feel sensitive to the use of perfume, reduce the frequency or amount of use, or stop using it.
  • Avoid using scents/perfume on areas exposed to the sun. Many of the chemical ingredients, essential oils, and alcohol found in most perfumes can cause a rash or burning sensation when the skin covered in the perfume is exposed to sunlight.
  • If any allergic reactions appear, stop using the product immediately.